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Wednesday, August 03, 2005

Why not improve customer service?

"We're making flying fun again," said Boeing spokeswoman Mary Hanson.

Mary, I really don't care if the john has a window. Please tell the airlines to treat me like a valued customer and not like a member of the herd.


Plane makers offer new cabin amenities, from showers to shops - Yahoo! News

posted by Dave Orsborn 4:46 PM
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